Services

Device Installation

Our field fulfillment team takes pride in being the best in class. We make sure each team member has the training and certification needed to go along with that distinction. In addition, our technicians are passionate about what they do, so each customer experience is as enjoyable as possible.

Service + Repair

Customer service is more than just helping a customer with a new product, it’s also being there with the customer throughout the life of the product or service. This kind of relationship is what makes Up a different kind of fulfillment partner. With our 90%+ success rate at first-call services and repairs, you can ensure your customer relationships are in good hands.

Customer Satisfaction + Support

Everyone needs someone to depend on. Welcome to the Customer Command Center.
Our elite team of dispatch and customer specialists guarantees your customer is taken care of before and after our field fulfillment team visits their home. Our dispatch specialists track technicians’ progress throughout the day to ensure today’s customer is taken care of today; while our customer specialists are there for your customers should a problem arise that they cannot solve on their own.